Business Communication – Everyday Workplace English: Book 1 develops practical communication skills for common workplace situations and professional interactions. Students build workplace vocabulary and spoken fluency through greetings and introductions, meetings, phone and video calls, messaging, scheduling, giving instructions, handling problems, and providing feedback to colleagues and customers.

What Students Do
• Read model workplace dialogues and discuss everyday professional situations
• Learn and practice useful workplace expressions in context
• Complete listening and dialogue activities using key language
• Apply unit language through structured pair role-plays
• Build and practice original workplace conversations with a partner